01
Keep the reason to return
Remember which product a shopper wanted and whether they were waiting for a restock, a promotion, or a better time. Keep contact preferences alongside that context.
Use cases/Reengagement
Browsers brought back when the timing is right.
Bevado remembers who was waiting on a restock, a sale, or a spouse. It reaches out with the right item at the right moment.
TRIGGER
New lead created
Jordan Reyes · Northwind
AI lead scoring
Score 87 · High intent
Field branch
3 paths evaluated
Score ≥ 80
AI outbound call
Connected · 4m 12sBook appointment
Tue · 2:30 PMScore 40–79
Send email
Opened · clickedRun code
200 OK · 142msScore < 40
Create ticket
Ticket #4821 · openHow Bevado handles reengagement
One conversation.
Every next step connected.
02
Follow up with something relevant
Trigger approved outreach from a restock, campaign, or agreed follow-up date. Send the product information that matches the original conversation.
03
Pick up the conversation
Answer the next question, reconnect the shopper with an associate, or guide them to purchase. Log the response and next action for your team.
An example workflow
What happens in practice.
Your catalog, customer history, and store policies guide every step.
- 1
Bevado
A shopper said "waiting for the spring sale"
- 2
Bevado
Sets a follow-up for the sale start date
- 3
text
Texts her the sale price on the piece she wanted
Your systems.
Your team in control.
Connect the context
Bring together your CRM, product information, order data, calendars, and approved workflows. Scope the required connections with our team before launch.
Set the boundaries
Your team defines what Bevado can answer, which actions it can take, and when a person needs to step in. Approvals and exceptions follow your operating rules.
Keep the history
Conversations, captured details, and follow-up actions stay connected. A handoff includes the context your team needs to continue.
Elegant Comfort
37–55 hours of phone calls eliminated every week.
Elegant Comfort’s team uses Bevado to handle repetitive customer conversations and free up time for higher-value work.
Read the customer story →Keep exploring
From the first question to the next purchase.
One connected AI for sales, support, and the conversations that keep customers coming back.
01
Sales
Inquiries from the floor, the phone, or your site get an instant response. Bevado quotes, checks stock, and writes everything back to your CRM.
Explore sales →02
Support
Bevado knows the order, the delivery window, and the last conversation. Shoppers get answers instantly, on the channel they used.
Explore support →03
Order updates
Delivery scheduling, day-before confirmations, and reschedules happen in conversation, so trucks stop rolling to empty houses.
Explore order updates →04
Upsells
Warranty, delivery, assembly, and the matching piece. Offered naturally in conversation, logged to the order when accepted.
Explore upsells →05
Human coaching
Bevado listens to sales-floor conversations and shopper calls, surfaces specific coaching moments, and turns preferences, objections, and follow-ups into structured CRM data.
Explore human coaching →See reengagement in action.
Walk through your workflow with our team, or try Bevado yourself.